Outsourcing and Digital Dictation Systems Part of


In an ever changing industry, we provide everything for your dictation and business service needs

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DictateNow provides law firms with transcription and document production services and internal digital dictation systems.

We work with firms of all sizes, from sole practitioners to the UK’s Top 20 law firms

Outsourced transcription work in the Legal Sector was how DictateNow originated; offering business support to our clients as well as providing a market leading digital dictation system to facilitate both internal and external typing support.

DictateNow are now the UKs largest provider of outsourced transcription / typing services and dictation systems to the legal sector, working with thousands of clients.

Dictation / Transcription Outsourcing

We understand that different firms have different requirements, some choose to outsource all their transcription work and some use us to complement existing secretarial resources. The nature of our Pay-As-You-Go service allows our clients ultimate flexibility.

Many firms have reduced their in-house administrative resources, using us for overflow in the busy periods, to cover for absence and holiday, saving money and reducing overheads.

Outsourcing dictation and transcription services to us, allows internal resources to be redeployed to undertake casework and paralegal roles in support of, or as fee-earners. This helps improve the efficiency and quality of service delivery to clients and increases a firm’s annual client revenue and profits.

Our UK based secretarial team has a broad range of experience of legal specialties, which ensures we can match their skills to the area of law for which you need support. Having worked in law firms they understand your world and its unique pressures. This valuable insight ensures we provide high quality accurate work matching the standards you demand of your in-house teams, and thorough proof-reading by our in-house Quality Assurance team means less checking required by you.

Our typists are spread throughout the country to ensure geographic separation for sensitive work as well as preventing conflict of interest issues arising. It also means that any incident, like a fire or flood in one part of the UK will have little or no impact on typists based elsewhere or on our ability to deliver a complete service; all the time.

Documents we type for the legal sector include:

  • Letters
  • File notes
  • Briefs
  • Contracts
  • Forms
  • Multi-voice recordings including PACE interviews
  • Handwritten amendments to documents

Our ISO27001, ISO9001 and ISO22301 are testament to our investment in our business and demonstrate the importance we place on the confidentiality and security our clients’ data.

Digital Dictation Systems

Our cloud based secure digital dictation system allows authors to create dictations, set priority/due by dates, insert references and send for typing either internally to their own secretaries or outsourced to DictateNow’s team. The software is compatible with all digital dictation devices as well as smartphones via our bespoke apps.

The transcription software enables typists to listen to and transcribe dictations from different authors and supports multi-office businesses.

If you are looking to maximise the productivity and efficiency benefits of digital dictation and transcription we supply everything needed, from dictation machines and foot pedals to conference equipment for multi-voice recording and apps for iPhone and Android. Our bespoke DictateNow Office improves the workflow of dictation and typing within your business and allows you to outsource when required.

The system is cloud based with end to end encryption, and our ISO22301 means that we guarantee 100% uptime of the system.

Our web-based portal provides users with management statistics for both internal and external transcription

Analogue to Digital

Each year the number of companies moving from analogue to digital increases, with firms looking to replace obsolete analogue dictation with an up-to-date digital system that simplifies and speeds up the document creation process.

To date over 500 firms have switched to our digital dictation system, making it one of the most adopted systems in the UK.

See more about moving from analogue to digital here.

Let’s talk

We offer a free trial of our services, for more information fill in our contact form, or call us on 02082369474 (#1

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Call us today : 020 8236 9474

Our Offices

    Head Office

  • 2 Delta Court
  • Manor Way
  • Borehamwood
  • Hertfordshire

    Manchester Office

  • DictateNow
  • 53 Fountain Street
  • Manchester
  • M2 2AN

    Belfast Office

  • DictateNow
  • Forsyth House
  • Cormac Square
  • Belfast
  • BT2 8LA

    Glasgow Office

  • DictateNow
  • 20-23 Woodside Place
  • Glasgow
  • G3 7QF

What our clients say about us

Quotation marks

I have used DictateNow myself and found the turnaround times very good and the accuracy and quality of the typed dictations are excellent.

You soon get to know who is picking up your work and it is usually the same person. One of our most demanding fee earners now uses the service and we have been able to go from him being a sceptic to a situation where he writes emails to DictateNow complimenting them on the support they provide.I would most definitely recommend DictateNow to other firms.

Penny Newman - Director of People & Knowledge at Lewis Silkin
Sector: Legal