Law Society welcome DictateNow as new outsourcing partner
The Law Society has chosen DictateNow, the UK’s largest and first dictation outsourcing firm as its preferred supplier for the next year.
The announcement comes after an 18 month due diligence process for DictateNow, which works with hundreds of the UK’s law firms, including some of the top 50.
Welcoming the development, the Law Society of England and Wales President, Simon Davis said: “I am pleased to announce a partnership with DictateNow, a leading provider of confidential digital dictation and transcription services that can help law firms streamline otherwise labour- intensive processes, reduce overheads and- most importantly – improve client service.”
DictateNow’s founder Maxine Park said the endorsement is a huge highlight for the firm, which was founded in 2002.
“We believe the fact that we have worked so hard to gain ISO certifications for business continuity, security, and quality shows how we will leave no stone unturned to adhere to the highest professional standards,” she said. “It has been a rigorous 18 month process, involving references from our clients, to be endorsed by The Law Society, but we are thrilled.”
Mrs Park, and husband Garry, a software designer, went into business after Mrs Park’s employer asked her to look for a solution to outsourcing their dictation needs, after finding no viable option
in the UK. DictateNow was formed making them the first such firm of its kind in the country.
Since its inception, DictateNow has also expanded to include dealing with overseas clients, and offer other business services as well, with copy typing, proof reading and diary management amongst them.
Clients also include:- barristers, accountancy firms, MPs, local government, insurance firms, FTSE250 firms, surveyors, estate agents, members of the medical profession and charities.
“Although we work with many different professions, the legal sector is at the very heart of us and this seal of approval is a real highlight,” added Mrs Park.
Originally set up just outside London, on the edge of the M25, the business keeps its headquarters there. However, it now services all of the UK, with regional offices in Manchester, Glasgow and Belfast with hundreds of legal secretaries and experienced administrators working around the clock seven days a week.
“The needs of law firms has changed greatly in recent years and like all progressive businesses, we are committed to adapting to stay at the forefront, and we will never rest on our laurels,” Mrs Park added.