Achieving ISO 9001:2015 certification demonstrates we have a quality management system that has been externally audited and found to deliver what our clients need.
We have proved our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.
The standard helps enhance customer satisfaction as it constantly requires us to develop and improve our service and the processes by which they are delivered, whether that is supplying dictation hardware, undertaking transcription or copy typing old legal documents.
Rigorous and continual external auditing by UKAS approved company LRQA ensures that our hard work and dedication to deliver a high-quality service has been recognised by an independent body and we have the certificates to prove it.
This should be on your priority list and a must-have for any outsource service provider you are considering working with and sending your valuable confidential work to.