For many of our clients, who outsource sensitive dictation sound files to us for transcription, this is perhaps the most important certificate and the one you should ensure any outsource provider you choose to work with holds.
It confirms we have implemented, maintain and continually improve our information security management system.
It also includes requirements for us to assess and respond proactively to security risks, identifying threats before they pose a problem for our clients.
A rigorous and ongoing process, we receive annual surveillance visits by independent assessors to ensure we maintain standards. They well record how we have handled any threats and assess how well we have dealt with any minor non-conformities, with suggestions to help us improve our service.
This certification is possible by all organisations, regardless of type, size or the sector in which they operate and marks out those, like DictateNow, that take confidentiality and security of their clients’ information seriously.