"...DictateNow only uses UK based secretaries - but it should have been the savings that swung it."
The Service
Part of the UK’s largest digital dictation and transcription service provider, DictateNow Medical division is focused on the specific dictation and transcription requirements of the public and private healthcare sector in the UK.
The medical profession today is facing ever increasing demands on resources, along with the pressures of working within budget restraints.
In this environment, digital dictation and transcription outsourcing provide clear benefits.
How It Works
All DictateNow Medical typists are qualified and experienced medical secretaries. Our team have a broad range of experience across the board of medical specialties, ensuring that we are able to match their skills to the area of medicine which you require. All of our typists have extensive experience in NHS and private healthcare secretarial roles in the UK, meaning that the standard you can expect from our service is equivalent to that which you would expect from your own secretary. All of our typists are based in the UK with no typing sent overseas, delivering the highest quality of transcription.
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| There was resistance to change when Paris Smith reformed the firm’s secretarial services. Selling the DictateNow move to the partners was partly achieved by telling them that DictateNow only uses UK based secretaries - but it should have been the savings that swung it." Alan calculates: “had Paris Smith tried to keep the same ratio as it grew over the three years following the change to outsourcing, the salary bill would have been £250,000 higher. Paris Smith was able to retain a core group of secretaries, and use DictateNow to manage peaks and troughs. |
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Alan Cousins Practice Director Paris Smith LLP |
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