"DictateNow is an integral part of our firm now, providing an essential typing service..."
0845 601 7726
100% UK BASED
The Service
DictateNow have a team of over 300 UK based qualified and experienced secretaries working 7 days a week including evening typing. No typing goes abroad - in compliance with the Data Protection Act and also ensuring the highest quality of work. We have an average turnaround time of 45 minutes for standard dictations.
The Software
DictateNow’s bespoke software was designed by lawyers for lawyers and developed in-house. It is fully supported by its technical and quality assurance teams.
How It Works
Typically the fee earner will dictate into a handheld digital dictation device or using software on their PC or BlackBerry. The sound files are then sent to DictateNow via our cloud based digital dictation system or by e-mail. Our partnerships with BigHand and Winscribe enable dictation files to be sent seamlessly to the DictateNow team directly from these platforms as quickly and easily as sending them to in-house secretaries.
On receipt, the sound file is allocated to a DictateNow qualified and experienced legal secretary. The document is either typed on the DictateNow server and returned to the client as an encrypted attachment to an e-mail, or typed directly into the client’s case management or document management system (CMS or DMS). A notification e-mail is sent automatically when the work has been completed.
Case Management/Document Management Systems
Work typed directly into a CMS/DMS alleviates the necessity to dictate names and addresses and dispenses with the need to save the work into the CMS/DMS later. DictateNow’s dedicated team of typists, transcribing documents directly into the CMS/DMS clients are in effect a remote extension of the firm’s in-house team.
Templates and Forms – Oyez and Laser Forms
For work that is returned via email, DictateNow use a firm’s own templates to ensure the typed documents are returned in the exact layout required and in the same format as if they had been typed internally. Our software is also fully integrated with IRIS Laserforms and Oyez forms.
DictateNow have a team of over 300 UK based qualified and experienced secretaries working 7 days a week including evening typing. No typing goes abroad - in compliance with the Data Protection Act and also ensuring the highest quality of work. We have an average turnaround time of 45 minutes for standard dictations.
The Software
DictateNow’s bespoke software was designed by lawyers for lawyers and developed in-house. It is fully supported by its technical and quality assurance teams.
How It Works
Typically the fee earner will dictate into a handheld digital dictation device or using software on their PC or BlackBerry. The sound files are then sent to DictateNow via our cloud based digital dictation system or by e-mail. Our partnerships with BigHand and Winscribe enable dictation files to be sent seamlessly to the DictateNow team directly from these platforms as quickly and easily as sending them to in-house secretaries.
On receipt, the sound file is allocated to a DictateNow qualified and experienced legal secretary. The document is either typed on the DictateNow server and returned to the client as an encrypted attachment to an e-mail, or typed directly into the client’s case management or document management system (CMS or DMS). A notification e-mail is sent automatically when the work has been completed.
Case Management/Document Management Systems
Work typed directly into a CMS/DMS alleviates the necessity to dictate names and addresses and dispenses with the need to save the work into the CMS/DMS later. DictateNow’s dedicated team of typists, transcribing documents directly into the CMS/DMS clients are in effect a remote extension of the firm’s in-house team.
Templates and Forms – Oyez and Laser Forms
For work that is returned via email, DictateNow use a firm’s own templates to ensure the typed documents are returned in the exact layout required and in the same format as if they had been typed internally. Our software is also fully integrated with IRIS Laserforms and Oyez forms.
 |
||
DictateNow is an integral part of our firm now, providing an essential typing service. They complete our work within our case management system which makes the service as seamless as possible. Solicitors outsource work to DictateNow themselves so that they can manage their and their secretaries workloads and so maintain the high level of service for our clients. It is particularly useful for work sent out of hours. I like the fact that we have a team of DictateNow typists who have got to know our systems well. The turnaround times are excellent (generally in less than an hour) and if we have any issues they are resolved quickly. Nothing is too much trouble for them and some of our lawyers use the service as a primary source of typing. |
 |
|
Bethan Davies Senior Associate and Head of Applications Development at Freeth Cartwright LLP |
||
 |
|
|
|
|
||||||
