"I like the fact that we have a team of DictateNow typists who have got to know our systems..."
DictateNow understand that data security and client confidentiality is paramount, and is at the core of our business. All our typists are based in the UK and have experience of working in law firms, they understand the confidential and sensitive nature of everything they hear and type. They are also required to sign a confidentiality agreement.
DictateNow Office digital dictation platform is a totally secure system, supporting large, medium and small scale dictation workflow management for the legal, medical, government and surveying industries.
|There was resistance
to change when Paris Smith reformed the firm’s secretarial services. Selling the DictateNow move to the partners was partly achieved by telling them that DictateNow only uses UK based secretaries - but it should have been the savings that swung it."
Alan calculates: “had Paris Smith tried to keep the same ratio as it grew over the three years following the change to outsourcing, the salary bill would have been £250,000 higher.
Paris Smith was able to retain a core group of secretaries, and use DictateNow to manage peaks and troughs.
Paris Smith LLP