"I like the fact that we have a team of DictateNow typists who have got to know our systems..."
DictateNow understand that data security and client confidentiality is paramount, and is at the core of our business. All our typists are based in the UK and have experience of working in law firms, they understand the confidential and sensitive nature of everything they hear and type. They are also required to sign a confidentiality agreement.
DictateNow Office digital dictation platform is a totally secure system, supporting large, medium and small scale dictation workflow management for the legal, medical, government and surveying industries.
|DictateNow is an integral part of our firm now, providing an essential typing service. They complete our work within our case management system which makes the service as seamless as possible. Solicitors outsource work to DictateNow themselves so that they can manage their and their secretaries workloads and so maintain the high level of service for our clients. It is particularly useful for work sent out of hours.
I like the fact that we have a team of DictateNow typists who have got to know our systems well. The turnaround times are excellent (generally in less than an hour) and if we have any issues they are resolved quickly. Nothing is too much trouble for them and some of our lawyers use the service as a primary source of typing.
Senior Associate and Head of Applications Development at Freeth Cartwright LLP